Crossroads Chiropractic Privacy Policy
Effective Date: August 12, 2026
Crossroads Chiropractic (“Crossroads Chiropractic,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we may collect, use, share, and protect information when you interact with Crossroads Chiropractic, including through our website, online forms, scheduling systems, electronic communications, and text messaging services.
Information We May Collect
We may collect information that you voluntarily provide to us, including:
Name
Phone number
Email address
Mailing address
Appointment and scheduling information
Information submitted through website, intake, or other electronic forms
Communication preferences
Other information you choose to provide when contacting or receiving services from Crossroads Chiropractic
We may also automatically collect certain information when you visit our website, such as device information, browser type, pages visited, and general website usage information through cookies, analytics tools, or similar technologies.
Information related to your healthcare may also be collected and maintained through systems used by Crossroads Chiropractic. When applicable, protected health information is handled in accordance with applicable privacy laws and Crossroads Chiropractic's healthcare privacy practices.
How We Use Your Information
We may use information we collect to:
Schedule, confirm, and manage appointments
Send appointment reminders and follow-up communications
Provide intake forms, documents, instructions, or other information related to your care
Respond to questions and requests
Communicate office updates, closures, events, or other important information
Provide information about our services
Send educational, wellness, or promotional communications when appropriate consent has been provided
Improve our website, services, and communications
Maintain business and administrative records
Meet applicable legal, regulatory, and professional requirements
Text Messaging and SMS Privacy
If you provide your mobile phone number and consent to receive text messages from Crossroads Chiropractic, we may use SMS or other text messaging to communicate with you.
Messages may include appointment confirmations and reminders, scheduling communications, links to forms or documents, office updates, responses to inquiries, patient communications, educational information, and promotional or marketing messages when you have provided appropriate consent.
Mobile information, including phone numbers, SMS opt-in data, and text messaging consent, will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.
We may use service providers that assist us in delivering text messages or operating our communication systems. Information may be provided to these service providers only as necessary to perform services on our behalf and subject to appropriate privacy and security obligations.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact Crossroads Chiropractic directly.
For additional information regarding our text messaging program, please review our SMS Terms & Conditions.
How We May Share Information
Crossroads Chiropractic does not sell or rent your personal information.
We may share information with service providers that perform functions on our behalf, such as website hosting, scheduling, electronic health record services, forms, communications, payment processing, analytics, or other operational services.
We may also disclose information when required or permitted by applicable law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, safety, or property of Crossroads Chiropractic, our patients, or others.
SMS opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Third-Party Services and Links
Our website and business operations may use or link to third-party services, including appointment scheduling, electronic forms, patient portals, payment services, social media platforms, maps, or other online resources.
When you interact directly with a third-party website or service, its own privacy practices and terms may apply. We encourage you to review the privacy policies of third-party services you choose to use.
Cookies and Website Analytics
Our website may use cookies, analytics tools, and similar technologies to understand how visitors interact with our website and to improve website functionality and user experience.
Depending on your browser or device, you may be able to limit or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of some website features.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Healthcare Information
This website Privacy Policy describes our general privacy practices and is not intended to replace any Notice of Privacy Practices applicable to protected health information.
To the extent Crossroads Chiropractic is required to provide a Notice of Privacy Practices under applicable healthcare privacy laws, that notice governs how protected health information covered by those laws may be used and disclosed and describes applicable patient rights.
Children's Privacy
Our website is intended for parents, guardians, adults, and individuals seeking information about Crossroads Chiropractic and our services.
Children should not independently submit personal information through our website without the involvement or authorization of a parent or legal guardian.
When information regarding a minor is necessary for care or services, it should be provided by or with the authorization of the minor's parent or legal guardian, as applicable.
Your Choices
You may contact us to request updates or corrections to certain personal information or to change your communication preferences.
You may opt out of marketing emails by following the unsubscribe instructions provided in those communications, when applicable.
You may opt out of SMS communications by replying STOP to a text message from Crossroads Chiropractic.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
When we make changes, the updated policy will be posted on this page and the effective date will be revised.
Contact Crossroads Chiropractic
If you have questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on our website.
Crossroads Chiropractic
8078 Highway 100
Nashville, TN 37221
Website: crossroads4health.com
